For this Performance Task Assessment, you will apply the concepts of process improvement and quality to the “Piney Woods Hospital Emergency Department Case Study” provided. There are four parts to this Assessment. Your responses to each part will be evaluated based on your ability to synthesize the concepts of process improvement and quality, and the information in the case study.
To complete this Assessment:
This Assessment requires submission of one (1) file. Save your file as OM006_firstinitial_lastname (for example, OM006_J_Smith).
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Before submitting your Assessment, carefully review the rubric. This is the same rubric the SME will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.
Access the following to complete this Assessment:
To begin this Assessment, read the “Piney Woods Hospital Emergency Department Case Study.” Imagine you are the summer resident referred to in the case study and will be providing Zach Porter, the CEO, with recommendations for improving processes and quality in the Emergency Department of Piney Woods Hospital.
For the Assessment, complete the following:
To gather more information, you have a meeting with Zach Porter where you will discuss the issues in the emergency department and provide recommendations for improvements. Prepare a slide presentation to guide the discussion with Zach. Be sure to address all of following in your presentation:
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