Nonverbal communication | Management homework help

To Do:

Review the case below.  Then, write a memo to your instructor that responds to the prompts.  Students will utilize information from the text, from the video in this module, and they and may include their previous education/work experiences. 

Professional Memo: 400+ words.

Memo Format pp. 240-241, 243 in textbook

To locate memo format/templates, open a word doc, click “new” and in the search, write “memo.”  This will pull up several templates.  Please note that they have a slightly different design, but the basics of the memo is standard and one that all managers must know.  

SCENARIO:

Julie D’Souza was a recent hire of Mantle Data, Inc. She was distressed as she walked toward the office of her supervisor. She had experienced some strange interactions with one of her male coworkers and felt compelled to say something about it.

Dana Kilpatrick, her supervisor, had an open-door policy. Julie knocked on her door and said, “Do you have a few minutes?”

“Sure, Julie. Come on in,” said Dana. “What’s on your mind?”

“I think one of my coworkers is hitting on me, or something. It’s Rick—when I pass him in the hallway he says, ‘Whoo!’ and he turns his head and looks at my backside. Oh, and the other day, he growled at me in the lounge. And he clicks his tongue . . .” Julie added.

“OK, that is strange,” Dana agreed. “Have you told him it makes you uncomfortable?”

“Well, no, I was hoping you could give me some advice about how to handle this. I’ve never had a guy act like this toward me before,” Julie said.

“Let me talk to the divisional manager,” replied Dana. “He knows Rick, and I think he hired him years ago. I’ll see what he says.”

“OK, thank you,” Julie said as she left the office.

About two hours later, Dana met with the divisional manager, Rob Watkins. Rob cleared things up rather succinctly; he explained that Rick had a very mild form of Asperger’s syndrome, an autism spectrum disorder that is characterized by significant difficulties in social interaction and nonverbal communication as well as restricted and repetitive patterns of behavior. Although Rick was categorized as high functioning (able to carry out typical requirements of living), he did retain some quirky behavioral traits, such as involuntary movements or sounds, and awkward social interactions. But Rick was also a very talented and efficient programmer and a valuable employee of the firm. Rob was certain that Rick was not hitting on Julie but that perhaps he did like her, and seeing her might trigger some behavior that may appear to be flirty, but it was more likely a by-product of the Asperger’s.

 

1 Do nonverbal communication principles apply in this case?

2 The U.S. federal laws governing physical or mental impairments would apply in this case, since a medical diagnosis was present. What should Rick’s coworkers and managers know about his condition and how to interact with him?

3 What would you recommend to Julie if you were in Dana’s position?

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more