For this assignment, you will write two messages:
In the routine message component of this assignment, you should provide background information / introduce the scenario for your bad news message. In the bad news message component of this assignment, you should subtly but clearly, convey your bad news to your audience.
In total, both messages (excluding headings and salutations) should not exceed one page in length. You may, however, put your two messages on separate pages to make the documents easier to read.
Message 1: Routine Explanatory Email
Write your routine explanatory email to me (Dr. Trainor). In this message, you should provide background information / introduce the scenario for the second message, your indirect bad news email. More specifically, you should encourage me (Dr. Trainor) to review the context for the bad news message portion of this assignment and provide me with any contextual information I would need to know to grasp the second part of your assignment. This information might include background on your audience, on the institutional or workplace setting where the bad news is taking place, or even on the bad news itself.
Your routine message should:
As usual, ensure that your routine message is reader-focused. You can make this portion of the assignment reader-focused by making your reader feel appreciated, appealing to your reader’s priorities, and motivating your reader to read your message.
Message 2: Indirect Bad News Message
Write a short, indirect bad news email to an audience of your choosing. In this email, you should convey bad news of your choice in a sensitive, indirect fashion.
Your bad news message should:
You may use your bad news message to convey any kind of information that would be appropriate to convey in an indirect bad news message. You may not, however, use your bad news message to terminate someone’s employment, decline an applicant for a job opening, reject an applicant from an undergraduate or graduate program, or notify your reader of someone’s death, illness, or injury.
Finally, make sure that your bad news message is reader-focused. In bad news messages, reader focus will help you manage your reader’s reaction to the bad news. In this portion of the assignment, you can achieve reader focus by using positive or neutral (not negative!) language throughout, making your message easy to read and understand, and closing with a detailed, sincere resolution to leave your reader with a positive impression of your future relationship.
Note: Please upload a single.doc, .docx, or .pdf file containing both your routine and bad news messages.
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